Assistant project manager for a Minnesota construction firm, Hugh Gaughan tracks the progress of ongoing work. Based in Minnesota, Hugh Gaughan consults on issues of quality control (QC) and quality assurance (QA).
Completing a building on time according to specifications presents several challenges, since every project is unique. Delays occur, management turns over, and labor requirements fluctuate. Each subcontractor has a different way of doing business. Quality control and quality assurance aim to maintain adherence to high standards during this fluid process.
Quality control begins with establishing and communicating requirements and goals. QC managers determine who is accountable for maintaining quality in each phase of construction. These advance plans can prevent misunderstandings and conflicts between subcontractors.
The quality assurance process is meant to ensure the proper execution of quality goals. Persons in the QA role schedule inspections, read reports, and communicate results to relevant parties. If corrections are needed, QA decides the most effective follow-up.
Constant attention to QC and QA issues increases teams’ productivity, cuts waste, and boosts profits in the long run.
